The Lead Production Operator has direct responsibility for ensuring the achievement of planned results in productivity, shortages, and quality in the production and distribution of shared mail. Leads a production team in the set-up, production, and change-over of materials to increase productivity and reduce lost time to obtain optimum production efficiencies and delivery of quality TMC products and services on time and in accordance with customer requirements. Tracks, monitors, and reports on all productivity, quality variances, and shortages.
Set-up automatic equipment including inserters, tiers, stackers, hopper loaders, inkjet printers and other support equipment to ensure efficient production and quality products are produced.
Perform training of Senior Production Operators.
Ensure set-up of production equipment is accurate with properly scheduled jackets and pre-prints.
Allocate resources effectively and efficiently, accommodating change-overs while regularly meeting productivity, shortage, quality, and delivery requirements.
Provide feedback to the team on detecting & correcting procedures.
Perform minor preventative maintenance, i.e. greasing/oiling when needed on all inserter equipment in a quality manner to ensure the safe and efficient operation of equipment.
Inform the appropriate maintenance personnel of any mechanical /electrical problems on equipment and to follow-up on repairs to minimize downtime.
Maintain documentation (in maintenance database) of all maintenance requests and report such repairs needed on the equipment to analyze equipment performance.
Strive for a high degree of quality and quantity in all products produced to meet customer and company requirements.
Inspect the work area daily, ensuring that it is exceptionally clean and well organized.
Be familiar with and adhere to departmental policies and procedures, including but not limited to standards of performance, attendance policy, substance abuse policy, housekeeping, safe working habits, standard operating procedures, etc.
Inspect the contents of inserted packages, quality of inkjet printing and quality of products being produced.
Inform Supervisor of any error or accident that will impact the integrity of the products being produced.
Maintain effective and open communication with supervisors and co-workers on any matters that may impact the production and/or distribution of the product, and to report to the supervisor other matters that require his/her attention.
Assist in evaluating the performance of the team against pre-established standards of performance in accordance with weekly scorecard.
Establish and promote a safe and healthy work environment for the department. Implement policies, programs and procedures for the reduction and elimination of industrial accidents.
Perform other duties as assigned.
Requires a High School diploma or GED equivalent.
Requires a working knowledge of software controls and operations of the Shared Mail inserting equipment.
Requires a strong mechanical aptitude & knowledge to operate & troubleshoot equipment including inserters, inkjet printers, stackers, tiers, and pallet moving equipment effectively.
Requires a customer service orientation recognizing and servicing both internal and external customer needs.
Requires English speaking, reading & writing, and the ability to effectively report production and maintenance requests.
Requires the ability to work under high pressure and meet strict deadlines.
Must be skilled in the use of basic mechanical tools with the ability to detect, troubleshoot & resolve problems effectively.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to extreme cold (non-weather) and extreme heat (non-weather).
The noise level in the work environment is usually loud.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must regularly lift and /or move up to 20 pounds, frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, or crouch and talk or hear.