• Director, Client Services

    Location US-NY-New York
    Posted Date 2 weeks ago(4/4/2018 5:18 PM)
    Job ID
  • Overview

    This crucial agency-like account role located in New York will be responsible for ensuring flawless communications between tronc's central Consumer Marketing team and tronc’s New York-based properties including the New York Daily News and the Daily Meal. The ideal candidate has a marketing agency background, digital marketing skills, a strong service orientation, events marketing experience, and superb communication and organizational skills.


    • Lead all consumer marketing campaigns for the New York Daily News including digital subscriptions, events, product marketing and branding
    • Regularly interface with New York-based tronc colleagues to strategize about their promotional calendar and collect creative project requirements
    • Set up kick-off meetings, creative review sessions and manage creative approval process
    • Write creative briefs on behalf of local “clients,” solicit their approvals, then brief Creative team on those needs
    • Quarterback urgent requests overseeing request for work, gathering team, monitorng and updating on output and placement
    • Present marketing plans and ideas from the central Marketing team to local co-workers, and conversely communicate local market needs back to the central digital marketing team
    • Serve as a one-stop-shop for questions from the market, either answering directly or coordinating the provision of an answer, on topics related to digital marketing and operations
    • Convene regular strategy sessions between assigned market and the central Marketing team
    • Ensure shared understanding between central marketers and the local market of the available budgets and goals and ensure actual spending is meeting targeted levels, and help explain variances
    • Project-manage market-specific campaigns and projects that involve marketing resources
    • Become expert in audience insights and brand guidelines for local clients and inform campaigns
    • Communicate and suggest marketing tests that help optimize assigned properties’ go-to-market propositions and customer funnels



    • BS/BA in Marketing, Communications, or related field
    • 8 plus years’ experience at a marketing agency, in an Account Management-like role, especially working with clients who conduct digital marketing
    • Knowledge of digital acquisition and marketing best practices, to fuel productive conversations with client-markets as well as with fellow marketers in our central team
    • Significant problem-solving, communication and organizing skills
    • Product and project management experience with the determination and ability to drive a project from concept to launch through multiple departments

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